Meet clients where they are
Communicate with clients in the ways they’re used to, right from your software. Texting, email, and Shepherd’s online pet portal make it easy to drive more visits to your practice.
Vet software that speaks your language
You’ll love the convenience of Shepherd’s robust client communication tools and mass messaging automations built right into your software.
Tools to stay connected - included at no extra charge
Save time
Your team will spend less time on the phone and answering emails - and more time with patients.
Reduce third party costs
Our messaging center and pet portal are included for free with your Shepherd subscription.
Boost compliance
Improve patient health with automated reminders that ensure clients stay on top of wellness visits, vaccinations, and more.
Messaging Center
Use templates to send customized communications based on patient data and medical records. Create tailored messages using filters for age, breed, and more.
Unlimited two-way texting
Never lose a text conversation again!
- Auto populates text messages directly into the patient’s medical record
- Multiple templates for everything from lab results to post-anesthesia check-ins
- Just drop a template into chat and hit send or schedule for a future date
Mass communication tools
Support the vet-client-patient-relationship (VCPR)
- Convenient mass text (SMS) and email
- Quickly share info on practice closures, holiday hours, and monthly promotions
- Send to your entire client base or a subset of clients using audience filters
Online pet portal
Clients can reach you without even having to pick up the phone
- Request prescription refills and book appointments
- View pets' medical records and print vaccine certificates
- See reminders and pay outstanding balances
Automatic appointment reminders
Improve patient compliance and save your team time with customizable text and email auto reminders that help increase visits to your practice. You’ll decrease missed appointments, and pet owners will stay happily informed about vaccination schedules, prescription refills, and post-procedure follow-ups.
We knew that we wanted an aesthetic, easy-to-navigate, and efficient EMR. Shepherd came highly recommended to us, and after comparing the software to many others we could see why.
Dr. Laura Maston
Island Pet Urgent Care
Because of the amount of time Shepherd saves me doing my medical records, I now have time to stop by and see my granddaughter on my way home from work.
Dr. Brad MacNeill
Veterinarian and Practice Owner, McKean County Animal Hospital
The SOAPs are so easy and straightforward. Everything is laid out well, flows very well, and is how we would fill it out on paper. It's also great finding files when you want them!
Tracy
Harbor Beach Vet
It [Shepherd] really is helping us keep better patient records and manage my inventory. With Shepherd Pay, the payment process is even easier, and less mistakes are being made.
Andrew C.
Ark Animal Hospital
The heart of Shepherd
Just like you're always there for your patients, Shepherd is here for you. Built by vets and driven by a clinically trained team, Shepherd’s in your corner — literally — just use the chat function in the right-hand corner of your screen and we’ll respond ASAP!
Explore more features
Intuitive dashboard
See everything you need in one simple view
Automation tools
Ensure seamless charge capture from estimate to invoice
Shepherd Pay
Save on third-party costs with built-in payment processing
Experience Shepherd and see for yourself!
Request a personalized demo.