# The Scoop on "Workflow"

Get the scoop on the latest tips, tools, and resources for veterinarians, practice managers, and practice owners.

## Busy Hour Isn’t the Enemy. Unclear Handoffs Are

Friday, May 1, 2026  BY Lauren Jones, VMD

In a veterinary clinic, busy hour was never the enemy. Unclear handoffs were.

[Read more](https://www.shepherd.vet/blog/busy-hour-isnt-the-enemy-unclear-handoffs-are/)

## The latest scoop on "Workflow"

### Busy Hour Isn’t the Enemy. Unclear Handoffs Are

Friday, May 1, 2026  BY Lauren Jones, VMD

In a veterinary clinic, busy hour was never the enemy. Unclear handoffs were.

[Read more](https://www.shepherd.vet/blog/busy-hour-isnt-the-enemy-unclear-handoffs-are/)

### The Difference Between Busy and Productive in a Veterinary Clinic

Wednesday, Apr 29, 2026  BY Brittany N., veterinary content writer

Veterinary clinics will always be busy. That’s part of the job. But the difference between a day that feels manageable and one that follows you home usually comes down to workflow.

[Read more](https://www.shepherd.vet/blog/the-difference-between-busy-and-productive-in-a-veterinary-clinic/)

### The ‘Can You Hold?’ Problem: What Phone Tag Is Costing Your Clinic

Tuesday, Apr 28, 2026  BY Brittany N., veterinary content writer

Phone tag adds more disruption than most clinics realize. Learn how to reduce interruptions, ease front desk pressure, and improve client communication with better workflows.

[Read more](https://www.shepherd.vet/blog/the-can-you-hold--problem-what-phone-tag-is-actually-costing-your-clinic/)

### Turn Refill Request Interruptions into a Clean, Trackable Workflow

Monday, Apr 27, 2026  BY Brittany N., Veterinary content writer

Reduce disruptions, improves documentation, and keep your clinic running smoothly when refill requests come in with these simple improvements.

[Read more](https://www.shepherd.vet/blog/turn-refill-request-interruptions-into-a-clean-trackable-workflow/)

### What Causes Friction at Checkout

Thursday, Apr 23, 2026  BY Brittany N., veterinary content writer

Checkout issues aren’t random; they’re systemic. Here’s what causes friction in the veterinary checkout workflow and how connected systems improve speed, accuracy, and client experience.

[Read more](https://www.shepherd.vet/blog/what-causes-friction-at-checkout/)

### World Veterinary Day: Real Wins to Celebrate on April 25

Tuesday, Apr 21, 2026  BY Brittany N., Veterinary content writer

Celebrate World Veterinary Day (April 25) with real workflow wins in your veterinary clinic. Improve team morale, efficiency, and patient care.

[Read more](https://www.shepherd.vet/blog/world-veterinary-day-real-wins-to-celebrate-on-april-25/)

### How Small Workflow Wins Can Change the Entire Team’s Energy

Monday, Apr 20, 2026  BY Brittany N., Veterinary content writer

Small workflow improvements can transform your clinic’s energy. See practical, role-based tips for veterinarians, techs, and front desk teams.

[Read more](https://www.shepherd.vet/blog/how-small-workflow-wins-can-change-the-entire-teams-energy/)

### The Quiet System That Actually Makes Preventive Care Work

Friday, Apr 17, 2026  BY Lauren Jones, VMD

[Read more](https://www.shepherd.vet/blog/the-quiet-system-that-actually-makes-preventive-care-work/)

### Clinical Decision Support Tools

Thursday, Apr 16, 2026  BY Brittany N., Veterinary content writer

Experiencing friction in your veterinary clinic? This is exactly where clinical decision support tools are supposed to help. Yet, many vets hesitate because they don’t want to hand over the wheel. Here’s how to implement CDS the right way.

[Read more](https://www.shepherd.vet/blog/clinical-decision-support-tools/)